Privacy Policy

Last Updated: 8/3/26

Introduction

Winter Storm Systems LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including shared hosting, VPS hosting, game servers, bot hosting, business formation, and related offerings.

Applicability of This Policy

This Privacy Policy applies to all information collected through any means of communication with Winter Storm Systems LLC, including but not limited to:

Our website contact form
Phone calls
Email correspondence
Social media messages
Live chat or support tickets
Any other method of communication

By contacting us through any of these channels, you acknowledge and agree to the terms of this Privacy Policy regarding the collection, use, and handling of your personal information.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and any other information you provide when submitting our contact form or communicating with us.
Account Information: Information you provide when creating an account or purchasing services through our hosting platform.
Business Formation Information: Details you provide for entity registration, EIN applications, and preparation of operating agreements or bylaws.
Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referring URLs.
Device Information: Browser type, operating system, IP address, and device identifiers.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to inquiries and provide customer support
To deliver and manage the services you have requested
To process transactions and send related communications
To improve our website, products, and services
To send promotional communications when you have separately consented to receive them (you may opt out at any time)
To comply with legal obligations and protect our rights

SMS Communications and Consent

Winter Storm Systems LLC may collect your phone number through our website contact forms, service request forms, support requests, account settings, inbound text messages, or direct communication with our team. When a form displays an SMS disclosure, submitting the form with your phone number constitutes consent to receive SMS (text) messages from Winter Storm Systems LLC related to your request or the services we provide. Where an account preference or checkbox is offered, you may also provide consent by enabling or selecting that option. SMS consent is voluntary and is not a condition of purchase.

SMS messages you may receive include, but are not limited to:

Appointment confirmations and reminders
Service updates and status notifications
Support responses and follow-ups
Project-related communications
Estimates, order updates, and account notifications

Message Frequency: The frequency of SMS messages may vary depending on the nature of the service you have requested and the status of your account or project.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. Winter Storm Systems LLC is not responsible for any fees charged by your carrier.

Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Upon receiving your opt-out request, we will promptly cease sending SMS messages to your phone number.

Help: For assistance with our SMS communications, you may reply HELP to any message, or contact us directly using the information provided at the bottom of this policy.

Mobile Information and SMS Consent

Winter Storm Systems LLC does not sell, rent, share, or disclose consumers' mobile phone numbers, SMS opt-in information, or SMS consent records to third parties or affiliates for marketing, promotional, advertising, or lead-generation purposes.

Mobile information may be disclosed only to service providers that support the delivery and operation of our SMS communications, such as telecommunications carriers, messaging platform providers, and vendors that provide technical support for those communications. These service providers may process the information only as necessary to provide services on our behalf and may not use it for their own marketing, advertising, or lead-generation purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may disclose limited personal information only when reasonably necessary for the following purposes:

Service Providers: We may disclose information to vendors that perform services on our behalf, including payment processors such as Stripe and PayPal, hosting providers, telecommunications carriers, messaging providers, email providers, analytics providers, fraud prevention providers, and other vendors needed to operate our business or provide requested services. These providers may process information only as necessary to perform services for Winter Storm Systems LLC and may not use it for their own marketing or lead-generation purposes.
Payment Processing: Payment information may be provided directly to third-party payment processors. Winter Storm Systems LLC does not receive or store complete payment card numbers when payments are processed through those providers.
Legal Requirements: We may disclose information when required by law, court order, subpoena, governmental request, or when reasonably necessary to protect our rights, customers, systems, or the public.
Business Transfers: Information may be transferred in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all business assets, subject to applicable law and the protections described in this policy.

The disclosures in this section do not permit the sharing of mobile phone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for marketing, advertising, promotional, or lead-generation purposes.

Cookies and Tracking Technologies

Our website uses cookies and local storage to enhance your browsing experience. This includes:

Preference Cookies: We store your display preferences (such as night mode settings) using local storage in your browser.
Analytics: We may use third-party analytics tools to understand how visitors interact with our website.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: Opt out of receiving promotional communications from us at any time.

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website and services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Winter Storm Systems LLC
Support: Contact Us